Frequently Asked Questions

If you are hiring on a week day, the usual hire is for 3 days. You pick the costume up the day before you are wearing it and return it the day after you’ve worn it.

If your party is on a Weekend, you can pick the costume up on Friday and return it on  Monday.

For any extra days the costumes are kept for, they are charged at $10 per day.

1. Security Bond refundable on return of item/s hired, by specified return date, subject to the following conditions:

1. A fee of $10 per day, per item/s, will apply should item/s of hire not be returned by specified return date.
2. Failure to return item/s of hire within 5  days of specified return date will result in the full loss of security bond.
3. Loss of item/s hired, or any part thereof, will result in a loss of security bond.

• Soiled and or damaged item/s of hire, or any part thereof, will result in a loss of security bond or repair/replacement cost, whichever is the greater.

2. If you cancel a costume the day before pick up, or fail to pick up the item/s booked, a full hire charge, per item/s, applies. At all other times, a $20 cancellation fee applies.

3. At all times the item/s hired remain the property of Costume Wonderland.

See our blog for a more detailed explanation.

No, we have the costumes cleaned. The cleaning costs are included in your costume hire. Sometimes a hire cost will be more, for garments made of leather/suede due to the high dry cleaning costs involved.  Our costumes are cleaned after every use.

Yes, you certainly can. We have a huge range of costumes and accessories for sale. You can visit us and buy in store, or buy costumes and some accessories from our web site. We also have an affiliation in NSW that offer Drop Shipping. If a product is labelled ONLINE ONLY, this item is not kept on our premises and will be drop shipped to you when you order it from the web site. Come in or call us to buy our accessories or try your costume on before you buy. We deliver nationwide by COURIER and AUSTRALIA POST.

No, we only deliver within Australia.

Costumes and wigs have the inventory listed because they are purchasable from the web site. Everything else is permanently on the web site to show you generally what we have for sale and they are not altered unless an item is discontinued, so call us to check the availability of that particular item. If it’s not in stock, we can order it in for you pretty soon.

We have an affiliation warehouse in Sydney full of costumes and accessories that you can purchase from our website and they are drop shipped directly to you via Express Post. These items are not stock in our store.

The security bond per costume will range between $150 – $350 depending on the type of costume. When the costume or item has been returned in good order and by the due date, we then refund your security bond. If you bring in cash, it is given straight back to you. If you pay with a card, it can take up to 5 working days to show up in your account if it’s not an ANZ account.